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Wholesale Ts & Cs

Wholesale terms and conditions

These are the terms and conditions on which we, Hum Partnership LLP, supply our products to you, in your capacity as a retailer, whether you operate your business via a physical retail shop or e-commerce website.

Pricing and payment
The payment terms shall be set out on your invoice. Preferred method payment is by BACS, but we also accept card payment over the phone and cheques. Prices are subject to change at any time without notice.

Placement of order
To place an order, new wholesale customers must first complete our Account Application form. Thereafter, you can send us customer purchase orders or verbal or written orders or an acceptance of our quote. We reserve the right to accept or decline any order. 

Delivery Terms
We aim to deliver your order as quickly as possible and will confirm the timeframe when you place your order. Cost of delivery to mainland UK is normally included in the wholesale price, but extra charges for deliveries outside the UK apply. We take no responsibility for lost orders if the retailer provides an incorrect address details. 

Overseas orders
We will agree shipping arrangements and incoterms for orders outside the UK on an individual basis.